Marketing Your Truth | Positioning and Marketing for Experts
Why do clients choose one expert over another, when both are qualified, experienced, and fully capable of doing the work?
Marketing Your Truth is a podcast for consultants, coaches, advisors, attorneys, and expert-led firms whose clients are choosing the person behind the solution. Hosted by positioning strategist Eli Natoli, each episode looks at what really happens inside a buying decision: how trust forms, why being visible isn't the same as being chosen, and how to make what's genuinely different about your expertise visible to the people looking for it.
We explore differentiation and positioning, buyer-alignment messaging, the client journey, authority, and human-centered marketing, including how to use AI without sounding like everyone else.
This isn't a show about posting more or chasing the next tactic. It's about helping the right clients recognize that you're the one.
Marketing Your Truth | Positioning and Marketing for Experts
What Buyers Are Looking For Before They Hire You
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Why does marketing feel harder than it used to, even when your expertise is deeper and your marketing is more polished?
Because buyers have changed what they evaluate first. Before they compare your solution to anyone else's, they're evaluating you: Do I trust this person? Do I believe their approach works? Do they actually understand my situation? If those answers aren't there, the solution almost doesn't matter.
In this episode, I explain why the model so many of us built our businesses on (turn your expertise into an offer, then let marketing do the rest) stopped working, why we've entered what I call the Age of Authority, and the first piece of the foundation you need now: your Why-You Factor.
This is Part 1 of my 3-part Building Your Authority series.
RESOURCES
Marketing Your Truth Collective
Workshops, trainings, and live support to help you build your Why-You Factor and the marketing foundation underneath it.
You can explore the Collective at https://elinatoli.com/collective
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To stay updated on future episodes, visit https://marketingyourtruth.com, and follow me on LinkedIn, @EliNatoli.
See you next time, where we’ll dive deeper into how to build authentic connections with your audience.
About a month ago in January of 2026, Amy Portafield announced that she's retiring her flagship program, the Course Creation Academy. Now, this decision is something that all of us who are in the expertise-based space should really pay attention to. Because Course Creation Academy was never just really a program. In reality, it represented a particular way of building your business online, which was a model that shaped how an entire generation of experts thought about growing their business. Now, if you're not familiar with Amy's work, she's been one of the early leaders in the online marketing world since 2012. And the Course Creation Academy has been one of the main ways that she's guided thousands of experts to turn what they know into an online business. Now, that particular approach in terms of how you leverage your expertise to grow your business online has become the gold standard. And what I mean by that is for more than a decade, this approach reinforced a core belief, which is if you can clearly define your expertise and turn it into a structured solution with a compelling outcome and market it effectively, you can then build significant revenue. And for a long time, that belief held true. From around 2010 until roughly about 2022, we were operating in what I would call the expertise packaging era. So during that time, access to information itself created advantage. Online education was still expanding during that era, and the market was less saturated, buyers didn't have endless variations of the same solution in front of them. So if you could provide clarity where there had been confusion, or you could provide structure where there had been fragmentation, that alone was really powerful. So again, if you had a meaningful experience or insight and you translated all of that into a clear pathway with a defined result and you communicated that result well in your marketing, you could grow your business and make money. It didn't matter whether the vehicle was a course, a coaching program, a service, or a mastermind. If the solution was well structured and the outcome was articulated in a way that felt specific and desirable, people were willing to invest with you. In that era, the solution itself carried most of the weight. And the better you became at packaging your expertise and promoting it consistently, the more traction you were likely to experience. And because this model worked so well, it became the dominant blueprint that many of us use to build our businesses online. And of course, it influenced how marketing best practices and advice and programs were taught. But those conditions have completely changed. What we're seeing right now is actually part of a much bigger shift in our industry. And we're seeing it play out in real time right in front of us. What a lot of entrepreneurs, even seasoned and experienced experts, are experiencing right now is that the environment in which their businesses originally grew is no longer the same. Their revenue patterns feel a lot less predictable, their launches require a lot more effort, but unfortunately, it's generating a lot less response than it used to. And so as a result, people are showing up on more platforms, they're creating more content, they're experimenting with all types of different marketing tactics, they're revisiting their messaging and positioning, and of course, reinventing themselves every two months and repackaging their offers. And unfortunately, still feeling as though they can't catch up to the momentum they once had. And I know that it can be confusing, especially for those people who followed that established blueprint and saw it work for so many years. And as a result, a lot of people are blaming the market. It's too noisy, it's too saturated, they chuck it up to the fact that competition has increased or buyers are more cautious and they're taking their time, which by the way, all of those are true. But the issue is that those are all surface level symptoms of what's happening that's a lot deeper. And that's what I want to unpack with you in today's episode. Hello and welcome to Marketing Your Truth, the podcast for entrepreneurs who want to grow a fulfilling and impactful business with clarity, integrity, and ease, without performing, chasing trends, or losing their voice. I'm your host, Ellen Atoli, and I'm really glad you're here. Let's get started. Over the last several years, a few big things have happened at the same time. Number one, the market got a lot more crowded. And then high-quality information right now is everywhere. Especially with AI, knowledge can be created and shared faster than ever before. At the same time, buyers have also changed. They're more informed, and honestly, in many cases, they're more skeptic. A lot of them have bought programs that didn't really deliver what they had been promised. They've consumed more content that they can realistically implement, and they've seen a lot of well-marketed solutions that didn't always translate into real results. So naturally, they've become more discerning. And when buyers are surrounded by an abundance of good enough solutions, the way they decide who to trust and who to invest in is gonna change. That's given, right? So there was a time when the main question people were asking was simply, is this a good solution to my problem? If the promise of the solution was well articulated and the outcome matched the results that they were looking for, that was usually enough for them to move forward. But in today's market, buyers are asking completely different questions. Questions like, do I trust the person behind this solution? Do they really understand my situation? Am I confident in their judgment, not just their process? That shift in how people filter their decision changes everything. Competence right now isn't rare anymore. In most industries, there are a lot of capable professionals offering, to be honest, thoughtfully designed solutions. Clear outcomes are common right now. Well-written sales pages are common. Structured programs are everywhere, educational content is everywhere. So in this environment, if we keep assuming that tweaking our messaging and turning up the marketing volume will automatically bring growth back, we're gonna keep running into the same walls. And we're seeing this right now play out in real time. People pouring more and more into marketing and getting less and less back. So what I want to do is actually zoom out very quickly and do a very quick recap before we move forward. There was a time when the solution led the conversation and the person behind was secondary. Now that's completely flipped. Increasingly, the person right now is leading the conversation and the solution gets interpreted through the lens of their capability, their perspective, and their judgment. And so if the filters that the buyers are using has changed, if they're no longer asking whether the solution is good, but whether they trust the person behind the solution, then we also have to look carefully at what that actually requires of us from us. This is why I really do believe that right now we're in the age of authority. Let's talk about that. First, let me clarify something about authority. Because when I say authority, I don't mean how popular you are. It's not the number of followers that you have on a certain social media platform, or it's not how widely your content gets circulated, or whether your content has gone viral. Because I know a lot of people with significant reach who still struggle to pay their bills. Visibility can amplify authority, but it doesn't create it. Also, authority is not your ability to share information in an intelligent or well-articulated way. For a long time, especially in online education, we were implicitly taught that if you could explain something clearly, if we could package our wisdom into frameworks and processes, and if we could sound knowledgeable and insightful, that alone positioned us as an authority. The person who could teach well, speak well, break down concepts in a compelling way was assumed to be the trusted voice. But given where we are today in today's market, where information is everywhere, a lot of people can communicate smart ideas clearly. A lot of people can teach, a lot of people can create thoughtful content. So being informative is still valuable, but it's no longer what sets you apart on its own. Now, it's also worth talking about another elephant in the room when it comes to building your authority, which is the personal branding conversation. Personal branding has become this umbrella term that means different things depending on who's talking about it. For some, they refer to it as a visual identity or brand colors, topography, design consistency, curated images. And for others, it means visibility and personality, showing more of your life, documenting behind the scenes. And for some people, they frame it as storytelling, authenticity, or building an emotional connection through relatability. None of these are inherently wrong. A clear visual identity can support recognition. Storytelling can deepen connection. Authenticity, of course, matters, but none of these elements by themselves can build your authority. You can have an amazing brand aesthetics and still lack credibility. You can be deeply transparent and still not be trusted with someone's decision. You can share personal stories and still not be seen as a person to guide someone through a complex problem to get them to that solution. Authority may eventually strengthen a personal brand, but personal branding tactics don't automatically produce authority. Authority is something a lot more foundational. So up to now I've talked a lot about what authority is not. So why don't we now talk about what it is? Authority is built when the market consistently recognizes you for a clear point of view that you bring into the market and over time begins to place you as the trusted voice behind that point of view. Let me repeat this again because this distinction really matters. Authority is built when the market consistently recognizes the perspective that you lead with and gradually associates that perspective with you as its credible source. Now notice I'm not saying you position yourself. You can write positioning statements, you can refine your messaging, you can describe yourself in a certain way, you can say you're the top coach or your number one leader, but you cannot assign authority to yourself. And I'm sure you've felt the difference when someone's positioning is grounded versus it is constructed. You can sense when a message is an expression of a real thinking versus when it's a language that's assembled to sound impressive. Authority forms when your perspective is not only articulated, but is also embodied. It shows up in what you emphasize, in what you repeat, in what you refuse to say, in the way that you interpret your audience's circumstances and their problems, or in the way that you talk about the solution. And over time, the market begins to recognize that coherence. And that coherence is what builds that trust. The market doesn't position you based on what you claim, it positions you based on the perspective that you are consistently demonstrating. And that perspective doesn't originate from a clever tagline or a well-crafted bio. It comes from a deeper discovery. It comes from understanding how you think about the problem that you solve. It comes from clarifying what you genuinely believe to be true about your audience's current circumstances and struggles and their path forward. When you begin asking yourself questions like, why am I the right person behind this solution? What do I see about this problem that often tends to be overlooked or simplified by everyone else in my industry? Why does my way of approaching feel necessary right now in this market? When you explore those questions carefully and honestly, layer by layer, you arrive at something that's far more stable than marketing statements or positioning statements. You move beneath the surface positioning and into something that is more foundational. You arrive at what I call your why you factor. Now, your why you factor is the integrated answer to one essential question, which is why you? Why your voice? Why your perspective? When that becomes clear, your voice begins to carry more weight. It becomes more distinct, more grounded, and more differentiated. You no longer feel the need to declare yourself as number one or the best or compete on volume. You're gonna lead with what you see and what you believe to be true. And over time, that consistency in your voice, in what you share, in what you believe, because of that, over time the market organizes itself around that clarity. So, in a lot of ways, you can think of your why you factor as your internal authority. It is a source of your judgment. It is the reason your perspective carries credibility before anyone evaluates your solution, your offer. And once that internal authority is clear, positioning becomes simpler. Positioning is no longer an exercise in intervention. Even messaging is not going to be something that you have to come up with. That was one of the biggest things that I had trouble with. Like, what is my message? And when I work with clients, when they come to me, that is seems to be the number one sticky point for them. Like, I know my solution gets resolved, but I don't know how to come up with that message, right? That's the sticky point. And this is why because you haven't, if this you're experiencing this, you haven't taken the time to clarify your own why you factor. When you do, it really becomes the external expression of what is already internally integrated and clear to you. Again, a lot of entrepreneurs just move too quickly past all these layers. They convert knowledge into offers, they build websites and sales pages, they select social media platforms, and when results don't come, they assume the issue is their messaging or their marketing. But messaging that is not rooted in your internal authority, it's gonna collapse. When internal authority is not clear, the market doesn't know what to do with you. It struggles to place you. So this is the very reason if you're noticing that your voice is blending in, that you're not standing out, or if your message may resonate briefly, but it doesn't really accumulate to something measurable over time. Now it's also important to talk about this as well. When internal authority becomes clear, something else changes too, which is you become certain and convinced. Let me explain what I mean by that, because this is really, really important. When you become clear that your approach is the missing approach in the market, and you hold conviction that your voice, your perspective, your solution are what your people are needing right now, not out of arrogance, mind you, but because you've done the work to see it clearly, you become magnetic. And the reason is because certainty and conviction are the two things that people are drawn to. So when you show up certain and you show up with conviction, you become a magnet. And here is another bonus for you. When that internal clarity is present, you're less likely to dilute your perspective in order to fit into existing conversations. You're less tempted to adjust your voice to mirror somebody else's success. You're gonna start trusting your own interpretation of what the problem is and what the path forward to the solution is. And this actually changes a lot of things for you. Your people, your audience may not consciously be analyzing this, but they can sense when someone is speaking from an internal alignment rather than an external forced positioning. So over time, your clarity and your groundedness in how you show up makes your presence a lot stronger. It makes your message more distinct. Even when the topic itself is a familiar topic that is in a saturated market and everybody else is talking about it. It will create that differentiation without you needing to manufacture it. And this is something that I see repeatedly in my work with clients, whether it's one-on-one or inside my Marketing Your Truth collective, when they take the time to work through their own why you factor, you can see everything else fall into place fairly quickly. Their marketing falls into place a lot easier. Not just in how they show up online through their marketing or how they talk about their solution, but in trusting their own voice, their own judgment. And so there's no need to keep second-guessing your niche every week or so, or keep changing your messaging every other day. And as a result, not only are their marketing efforts not fragmented or disjointed, but also those efforts they start to compound. Now, it's also important to point out that what we've been talking about so far, your why you factor, it is foundational, but by itself, it is incomplete. We also need to talk about two other pieces here. The first one is getting clear about the people you're here to serve, your audience. And if at this point you're asking yourself, wait a second, shouldn't I have first understood my audience before I did this? Shouldn't I have started with my audience first? The answer is no. You begin with your own clarity first. This is where the marketing world unintentionally weakens our authority. Because again, we're told to start with our audience research first, study their pain points, study their demographics, study their behaviors, and in a lot of ways, mirroring what the market is already expressing. You know, if you've ever heard the um advice that says go understand your audience's pain points and understand what language they use to describe their pain points and then use that in your marketing, that's what I'm talking about here. Understanding your audience and the way that it's commonly taught without any context means that you're just simply gathering data. And without realizing it, you're gonna end up contorting yourself or shaping your voice and your viewpoints to match your findings. And as you can see, that will definitely undermine your own authority. You're not showing up grounded and firm in what you know and what you believe and what you see. And wouldn't you agree that if you and hundred other people in your niche in your market do the same thing, all of you then going to sound the same? And then people wonder why their voices blending in. Audience research without your lens becomes reactive. It becomes a collection of data points instead of your own insight. And when you build messaging from raw data without anchoring it in what you uniquely see, you're gonna dilute your authority. You're gonna sound informed, but you're not gonna be differentiated. But then when you start with understanding what you see, what you bring into the market, and why that matters, then everything changes because now you can study and understand your audience through that lens. So the order really matters. First, you have to understand what you see that others don't. Why the way you see it is really, really important and is the right way. And that is your why you, why you factor. And the second one is understanding your audience through that lens. And then, of course, there is another layer to this, which is your market gap, the needs that still aren't being fully met, the gaps that haven't been clearly addressed by anybody else, and how you are uniquely positioned to fill those gaps. And so by now, you might be noticing this bigger pattern here, which is even the way you see those unmet needs has to come from your own viewpoint, because two experts can look at the exact same audience and see completely different problems and completely different paths forward. So, what we're gonna do in the next two episodes is to go deeper into the other two pieces. In the next episode, I'm gonna unpack how to truly understand your audience through your own YU lens. And then in the following episode, we're going to take a look at how you can identify real gaps in your market so you know exactly where your authority belongs in your niche. So if you haven't done so, be sure to subscribe so you don't miss those two episodes. Now, before we wrap up this episode, I want to also talk about another thing. There's a large percentage of people right now in your market who are still following the old playbook. They're still assuming the answer is more content, more visibility, more tactics, more output. They're still trying to force momentum the way that they used to. And of course, it's not gonna be an effective way for them to grow their business. All of which means something very, very important for you. In this season, it doesn't actually take an extreme amount of effort for your voice and for your authority to shape and to stand out. It just takes a different approach. It takes the willingness to build the way this market is now headed, which is from inside out. And if you want support doing just that, if you want guidance, structure, and a place to work through this step by step, this is exactly what we do inside the Marketing Your Truth Collective. The first thing that we do is help you work through these foundational layers in the right order that I just described. You clarify your why you factor, the perspective that you bring into the market, the way that you see your audience's circumstances and problems, and the internal authority behind your solution. And then you learn how to understand your audience through that lens. So you're not repeating what's already out there in the market, but you're interpreting what's really going on at a deeper level. And then you identify where your voice belongs in your market, in your niche, the gaps that your perspective fits into. So the market recognizes you as the trusted voice and a trusted source. And what you end up with is not just a better messaging, you're gonna end up with a body of clear, specific perspectives that only you can speak from, the truths that you can see and articulate in a way that sounds exactly the way it should, because it's coming from you, it's distinct to you. And then from there, you take that clarity and you channel it into the rest of your marketing ecosystem. You map out your client path, you build your marketing flywheel, and you get clear on how you're going to get in front of the right people, how you build connection and trust over time, and how that trust translates into your marketing initiatives and marketing assets that you're creating, your content, your emails, your offers without feeling like you're starting from scratch every few months. And this is the best time to start this work because most people right now are still chasing the old way. So people who are not zigging, they're zagging, people who commit to building authority first, step into a completely different category. Now, there are two ways that you can join. If you are self-led and you want to access the full training library and the community so you can work through it at your own pace, you can join as an essential member. And if you want my eyes on what you're building, if you want coaching, feedback, accountability, and support as you implement these, you can join the inner circle. We meet twice a week in a small group setting where I guide you hands-on as you build this in real time. To learn more about it, you can go to elianatoly.com slash collective.com slash collective. And of course, I'll see you in the next episode where we'll go deeper into the next layer, how to understand your audience through your own YU lens without diluting your voice. And if this episode spoke to you, will you take a second to leave a quick rating or review? It really helps others find this show and join this movement of purpose-driven entrepreneurs using their gifts to make a real difference, not just a living. And from the bottom of my heart, thank you for being here. And if you haven't subscribed yet, now is the time. There is so much goodness coming in 2026, and I don't want you to miss a single episode.